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Charles County Department of Social Services

Public speaking can be anxiety provoking and uncomfortable for many people. Yet you were able to put people at ease and encourage class participation in a calm and comfortable atmosphere.

Are your people delivering impactful presentations?

The Challenge
– We’ve all seen speakers who we thought could use some polish. Perhaps they had too many bullet points, put their back to the audience to read slides, or paced the stage like a caged tiger. Or perhaps they just lacked confidence. Impactful speeches are not accidental. They happen because they are strategic and well orchestrated.

The Solution – Jim Golden will help you to improve your presentation swagger by teaching you how to develop an audience analysis which will help grab their attention, ensure engagement throughout your presentation and persuade them to change the way they act.  Jim will help give you the confidence not to rely on a lectern or PowerPoint slides as a presentation crutch.  This will include ingredients to improve verbal and nonverbal delivery that will captivate.

About Jim - Jim Golden, M.S., an experienced and dynamic award winning national public speaker, adjunct associate and visiting professor, and entrepreneur, who has a combination of over 25 years of professional experience in public speaking and presentation skills.  Jim is a Toastmasters International Speaker and President of the Year Award Winner.

Jim Golden is the Owner/Principal of Golden Opportunity Learning and Development, LLC which is an award winning public speaking business that provides keynotes, training, and coaching services.  Jim is a sought after speaker and facilitator in Fortune 1000 corporations, government (state and federal), and colleges and universities.  Jim is a frequent blogger and soon to be author who will publish a book titled: "Presentation Swagger: 10 Keys to Delivering a Powerful Presentation," which provides sage information on how to captivate your audience and move them to action.  Some of our customers include Montgomery County Maryland, Penn State University, University of Maryland, Commonwealth of Pennsylvania, Commonwealth of Virginia, Washington Gas Holdings, Washington Suburban Sanitary Commission (WSSC), and Excelon (PEPCO).  Golden Opportunity Learning and Development, LLC is a Capital Region Minority Supplier Development Council Supplier of the Year & Top 100 Minority Business Enterprise Award Winner in the Mid-Atlantic Region.


    • Communicators will hit their mark to build speaker confidence.
    • Communicators will develop artistry to ensure audience connectivity.
    • Communicators will get down to the brass tacks of developing an audience analysis.
    • Communicators will learn exceptional listening skills.
    • Communicators will develop a ‘new wrinkle’ for ingredients to improve vocal (verbal) and physical (nonverbal) delivery.
    • Communicators will learn how establish and advance that attention-getting opening, captivating delivery, and memorable closing.


“Of the modes of persuasion furnished by the spoken word, there are three kinds. The first kind depends on the personal character of the speaker; the second on putting the audience into a certain frame of mind; the third on the proof, provided by the words of the speech itself.” —Aristotle (384-323 BC)